Quality Management in a Project Main Switchboard at Rail Centre

Question: Discuss about theQuality Management in a Projectfor Main Switchboard at Rail Centre. Answer: Introduction The quality management is set of all the operations and processes required for completion of a project (Dale 2015). The project of implementing the main switchboard at Rail Centre requires quality management for achieving the best quality and customers expectation from the project outcomes. The following assignment has been done for analyzing the quality management process of the project outcomes for Main Switchboard at Rail Centre. Quality Management Procedures for the Project The quality management procedures for the project of implementing the switchboard at Rail Centre of Central Station in Brisbane include quality planning, quality control, and quality assurances. They have been explained in the following sub headings. Quality planning: According to Herring and Higgins (2014), quality planning is the process of identification of the some specific standards that would be helpful for providing the successful project outcomes that satisfies all the stakeholders (passengers, train department, Australian government, and others) of the project. Quality control: The quality control is helpful for verifying whether the projects outcomes meet the projects objectives (implementing the main switchboard at Brisbane Central train station) by using some tests and reviews. Quality assurances: The quality assurance is carried on the processes involved for the implication of main switchboard and it helps in aligning the processes to the main deliverable of the project. Tools and Techniques The tools and techniques required for the quality management of the project of Implementing Main Switchboard at the train station are process improvement plan, quality metrics, process checklists, project audits, peer reviews, and testing. Tools and Techniques Functions Process Improvement Plan Makes an improvement plan for the individual processes involved in the project such as installation of cables, addition of switch gear and control gears, etc. Quality Metrics Setting parameters for the project outcomes such as capacity for active power regulators, efficiency of switching activity of main switchboards, etc. Process Checklists A general checklist that informs whether each of the processes scheduled has been completed or not Project Audits Process of evaluating the overall progress and expenses of the projects operations Peer Reviews Individual operations review by a subordinate employee for stating the functionality of the switchboard Testing The final testing that is done before implementing the switchboard at the Central Station of Brisbane in the same conditions Table 1: Tools and Techniques used for quality management (Source: Goharshenasan et al. 2016, pp-128) Records Record Management is helpful for providing assistance for the development of the project scope and operations. The record keeping is done is three stages for the project of main switchboard implementation and they have been shown below: Figure 1: Record Management Process (Source: Guerrini and Possemato 2016, pp-187) The records keeping for the project has to consider the following points, Type of records to be stored Collection and Classification of the required information records Time period for which record should be stored and collected Auditing of the records and planning for filing them System for storage of the records and access them whenever required Reporting The project reporting is the process by which the individual members get the chance to convey their assigned operations progress or flaw to the superiors. The project would be helpful for implementing new main switchboards at the Brisbane Central Station. The documentation process consist of making proposal for the project, project plan, general conditions file, special conditions file, project schedule, project charter, and review reports. These documents and reports are used for reporting the project operations and progress to other stakeholders. Timing of Quality Management Activities The quality management consists of various activities like process improvement plan, quality metrics, process checklists, project audits, peer reviews, and testing (Partnershipsbc.ca 2017). The schedule for the activities for implementation of the main switch at Brisbane Central Station have been provided below, Tools and Techniques Schedule of the activity Process Improvement Plan At Initial Phase of the project Quality Metrics During the Final phase of Implementation process Process Checklists Before the final review of the main switchboard Project Audits After completion of each phase for checking the available resources for the project Peer Reviews After completion of each operation Testing Before closure of the project Table 2: Schedule of quality management activities (Source: Molina-Azorin et al. 2015, pp-52) Roles and Responsibilities The various roles and responsibilities of the quality directors and managers in the quality management are, To develop a plan for improving the quality of project operations and outcomes Auditing the improvement process for the project operations such as installation of cables and addition of switch gear and control gears Coordinating all the operations with the primary goal of the project (installation of new main switchboard at the Brisbane Central Station) References Dale, B., 2015.Total quality management. John Wiley Sons, Ltd. Goharshenasan, A., Shahin, A. and Esmaelian, M., 2016. Prioritisation of 14 quality management tools based on quality principles using integrated approach of multi-criteria decision-making and importance-performance analysis-the case of Marjan Tile Company.International Journal of Productivity and Quality Management,18(1), pp.116-134. Guerrini, M. and Possemato, T., 2016. From Record Management to Data Management: RDA and New Application Models BIBFRAME, RIMMF, and OliSuite/WeCat.Cataloging Classification Quarterly,54(3), pp.179-199. Herring, R.A. and Higgins, M.E., 2014, February. Teaching Students How To Learn The Basic Quality Management Tools Using Examples From Their Personal Experiences. InOBTC 2014 at Vanderbilt University. Molina-Azorn, J.F., Tar, J.J., Pereira-Moliner, J., Lpez-Gamero, M.D. and Pertusa-Ortega, E.M., 2015. The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry.Tourism Management,50, pp.41-54. Partnershipsbc.ca (2017). [online] Available at: https://www.partnershipsbc.ca/files-4/project-elrt-schedules/Schedule-6_Quality-Management.pdf